Knowledgebase

Can I change my domain name without registering a new one?
Once your domain request has been processed we are unable to make a change to the domain name....

Can I transfer an existing domain to IBSPoint?
If you want to use an exisitng domain of yours as part of your IBSPoint order rather than...

How do I change my primary account domain?
If you'd like to change your primary account domain name, please complete a ticket and send it...

How do I get my EPP authorization code?
Your EPP authorization code will give you the ability to manage your domain, update your email...

How do I register a new domain name and add it to my IBSPoint account?
If you would like to purchase a new domain name you can do so at any time by clicking on...

How do I renew my domain?
Your domain will automatically be renewed with IBSPoint as long as you have an active...

How long does it take for my DNS to resolve ?
It can take as little as 1 hour for your DNS to resolve, however, we state between 24-48...

How to add Add On Domains
An addon domain is a separate domain that is hosted on your primary domain but...

How to add Parked Domains
Parked Domains allow you to "point" additional domains to the website you use as your main...

How to use Redirects
Redirects: You can redirect your new domain name to any website or web page on the...

I would like IBSPoint to manage my domain is this possible?
You can fully transfer any domain of yours over to IBSPoint by asking your current registrar to...

What do you mean by host unlimited domains?
Wth IBSPoint's plans you can host unlimited subdomains, unlimited addon domains and unlimited...

What is an addon domain?
An addon domain is a separate domain that is hosted on your primary domain but it appears as...

What is the meaning of owner, group, and everyone in the permissions panel?
- Owner defines the permissions set for your main FTP account. - Group defines permissions valid...