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: Once my project is done, how do I make changes as my business needs change?

The Web site for your business can be considered a living thing (obviously it’s not, but for this analogy, let’s assume it is), and as your business changes, your Web site should as well. For this reason, most customers purchase a maintenance plan in conjunction with their design package. The maintenance plan gives you access to maintenance engineers who can make the changes you request to your Web site. Realistically, maintenance is not the vehicle to completely re-design or make significant changes to your Web site. Rather, it is the time to add products and prices, change descriptions, announce promotions, fix typos, etc.

If, however, you feel comfortable maintaining your Web site without the help of a maintenance engineer, a maintenance plan is not required, and you are free to make the changes yourself.

Please note, if you do decide to maintain your Web site yourself, please make backup copies of all site files BEFORE beginning to make changes, just in case something happens. Please be aware that any issues caused by customer site changes will require an additional cost to fix.

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