Knowledgebase

How to remove a BlackBerry User
In your Online Control Panel (https://cp.ibspoint.com) Click Hosted Organizations Click...

BlackBerry –Troubleshooting Blackberry Activation Issues (Exchange 2010)
elow are several troubleshooting steps that can be used to troubleshoot a Blackberry®...

Blackberry Deleted Items Synchronization
If you delete an email item on your BlackBerry, and it doesn't delete from Outlook, the first...

BlackBerry Reset / Wipe
A soft reset is similar to restarting a desktop computer and is the most useful tool for...

Configure Signature for Blackberry emails
To change or delete your auto signature from your handheld, follow the directions below:From the...

Error When adding BlackBerry User - "User first name is not specified"
Login to your Control Panel via https://cp.ibspoint.com Click Hosted Organizations  ...

How to Activate Blackberry Enterprise Server (BES)
Before activating your BlackBerry device, please contact your carrier and confirm that you...

How to Generate a New Blackberry Enterprise Server (BES) Activation Code
How to Generate a New Blackberry Enterprise Server (BES) Activation Code1. Navigate to the...

How to wipe a Blackberry
1.   Select Options.2.   Select Security Options.3.   Select General...

Synchronize Additional Folders while using BlackBerry Enterprise Services
To synchronize additional folders while using the BlackBerry Enterprise Services (BES), perform...