Portal Home > Knowledgebase > Exchange Hosting > Import, Export, or Backup Mail in Outlook 2007
To export/backup your email (while Outlook is connected to your old hosting provider):
1. In Outlook, click File, Import and Export![]()
2. Export to a File and Click Next![]()
3. Select Personal Folder File (.pst), Click Next![]()
4. Highlight Mailbox-Your Name*
5. Check the box: Include Subfolders** and Click Next![]()
6. Save Exported File as: Select the Desktop as your Location and File Name of Export.pst
7. Replace Duplicates with Items Exported
8. Finish![]()
To import your old mail into your new mailbox (while connected to your new IBSPoint mailbox):
1. Open Outlook, click File, Import and export![]()
2. Select "Import from another program or file", click Next![]()
3. Select "Personal Folder File (.pst)", click Next![]()
4. Select the PST file from your Desktop or wherever its located (see above) and click Next.![]()
5. Under Select the folder to import from, ensure that Personal Folders is selected, Include Folders is checked on, Import items into the same folder in: should be selected, and Mailbox - Your Name should be selected from the dropdown below.ti
6. Leave the default selection and click Finish.![]()
7. The import process will start and may take a few moments depending on the amount of data to be imported.
8. Once the import has completed (could from several minutes to hours), click on Send/Receive.
9. The Send/Receive must be fully completed before all messages, contacts, calendars will appear in Outlook Web Access.
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