Portal Home > Knowledgebase > Exchange Hosting > Download Offline Address Book in Outlook
To force Outlook to download the Offline Address Book. You may do this by selecting:
Outlook 2007
Tools
Send/Receive
Download Address Book
Uncheck "Download changes since last Send/Receive" and select OK
Outlook 2010
Click Send and Receive
Send/Receive Groups
Download Address Book.....
Uncheck "Download changes since last Send/Receive" and select OK
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