Portal Home > Knowledgebase > Exchange Hosting > Account Locks After Invalid Attempts
To Unlock a Users Account:
Navigate to the Users section in your control panel (https://cp.ibspoint.com)
In the online Control Panel
Click on Hosted Organizations
Click on the name of your Organization
Click on Users
Select the User whose account is Locked and Uncheck 'Account is locked out' and click Save at the bottom of the page
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