Portal Home > Knowledgebase > Exchange Hosting > Account Locks After Invalid Attempts
To Unlock a Users Account:
Navigate to the Users section in your control panel (https://cp.ibspoint.com)
In the online Control PanelClick on Hosted Organizations
Click on the name of your Organization
Â
Click on Users
Select the User whose account is Locked and Uncheck 'Account is locked out' and click Save at the bottom of the page
Â
Add to Favourites Print this Article
Support Center Quick Links
Search