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While Technical Support tries to be as helpful as possible, general help and how-to questions are outside the realm of support for SharePoint. Nonetheless, Technical Support can assist in creating site users, setting user permissions, and/or any issue affecting the functionality of the Control Panel.
Refer to the Microsoft web site listed below for additional assistance or information regarding using SharePoint and its features.
Windows SharePoint Services 3.0 Help and How-to
http://office.microsoft.com/en-us/sharepointtechnology/FX101494691033.aspx
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