Send/Receive Hanging

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From Outlook, do the following:

Click on Tools, Send/Receive, Download Address Book

If you receive an error, reboot then try to do the following:
Start, All Programs, Accessories, Command Prompt
Type: ping autodiscover.yourdomainnamehere.com (where yourdomainnamehere.com is your hosted exchange domain)

It should say:
Pinging autodiscover.myhostedsolution.com [66.129.95.126] - {Exchange 2007}

Pinging autodiscover.myhostedservice.com [66.129.85.151] - {Exchange 2010}
Request timed out.

If you see the above, open Outlook and try to download the Offline Address Book again