Knowledgebase

: Once my project is done, how do I make changes as my business needs change?
The Web site for your business can be considered a living thing (obviously it’s not, but for...

Can I add my own CGI scripts?
Our LINUX web servers have the capability to run CGI scripts in your own 'cgi-bin' directory....

Can I set 'always populate raw post data' in the php.ini file?
By default, this feature is off. You can email support@ibspoint.com and request this feature to...

Do I get a Site Seal when I purchase an SSL Certificate?
Yes you do receive a Site Seal when you purchase an SSL Certificate.

Do I have to provide you with my content?
To put it simply, you really don’t have to provide us with content. The major strength of our...

Do I use localhost or remotemysqlhost for my mysql connection ?
You can view whether your account is using localhost or remotemysql host in your cPanel...

Error: register_globals is disabled in your PHP configuration
If you installed a new script and are getting the 500 error trying to load the page please see...

How do I activate SSL in osCommerce?
In order to configure osCommerce to work with SSL please open the file...

How do I create a redirect for my site?
These rules should be added to your .htaccess file located in your public_html folder. This rule...

How do I get different character sets to display in HTML?
Many web browsers display Western Character Encoding (ISO-8859-1) by default. This means that...

How do I get in touch with my Client Coordinator and development team?
We provide three methods of communication for Client Coordinators. Within ServiceCentral, the My...

How do I make a subfolder the main folder for my main domain?
The main domain on the hosting account uses the public_html folder for all of its website files....

How do I provide my content to you?
We provide each customer with an FTP account to submit all content. By using FTP, we have all...

How do I reset my password for osCommerce?
osCommerce uses .htaccess and .htpasswd format files to manage the protection on the admin...

How do I setup custom php.ini settings?
We have recently updated many of our shared hosting servers to php 5 with phpSuExec enabled....

How long will it take to complete my project?
The short answer is, it varies from project to project based on a number of factors, including;...

How often can I make changes to my design?
The answer is one, you’ll have one primary opportunity to make changes to your Website.

How to Stop A Directory Index From Being Shown
Sometimes, for one reason or another, you will have no index file in your directory. This will,...

HTTP Error 500 - Internal server error
If you installed a new script and are getting the 500 error trying to load the page please see...

I ordered an SSL or static IP and now my site is down.
When you order a SSL we assign a static IP to your account. A static IP is required for...

Is PHP compiled with 'enable-calendar'?
Web Calendar is available to install under 'Other Services' in the 'Fantastico' feature under...

Tell me about my project team and how I communicate with them?
Our design program works on multiple customer projects at a time. Therefore, it is likely that...

What is the difference between ‘design’ and ‘personalization’?
We do make a distinction between design and personalization as it relates to your Website...

What is the meaning of owner, group, and everyone in the permissions panel?
Owner defines the permissions set for your main FTP account. - Group defines permissions valid...

What is the path to public html in php?
The path to public html is: home/$cpusername/public_html/  

When do we consider a project done?
Ideally we consider a project done when you have the Web site you want. Our criteria for...

Will the cost of the project ever change?
Nobody likes surprises, especially when they end up costing us more money, so we try to gather as...