What happens to email identified as Spam?

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When a potential Spam/UCE message is detected by the system depending on the "Spam Scoring Levels" set in the Spamfilter Config screen of the SafePoint control panel the message is either "tagged" with the **SPAM** tag and forwarded on to the recipient, or blocked from delivery to end users. Emails that are blocked by the system are delivered to the Spam Quarantine, which you will have access to via a web-based email interface.

You will be able to log into the web-based email interface on your SafePoint system and view all of the email messages that the system has "quarantined" in the "spam" mailbox. If necessary you will be able to retrieve any legitimate email message that may have been inadvertently directed to this mailbox and forward it on to the appropriate recipient. Otherwise, these quarantined messages can be forwarded to an alternative offsite (not on the SafePoint system) email account that you may specify in the Spam Quarantine screen of the SafePint system control panel.