Email Address Blacklists

The “Email Address Blacklists” screen is where you can configure your SafePoint system to reject email from any given email address.

To reject email from an email address, simply add the email address under the “Add Email Address” section and select the “add” button.

The blacklisted email addresses will appear on the screen below under the “Blocked Email Addresses” section where they can be deleted if necessary by selecting the “delete” button next to the email address you wish to delete.

You should be careful to ensure that you really want to remove a given email address from the system blacklist as once you select “delete” it will be deleted immediately and if you didn’t actually want to delete a given email address you will have to re-add it again. The “Mail Server Response” section is for specifying a URL, email address or message which the blacklisted sender will receive as a response if their email address is contained in the local blacklist of your SafePoint system.

The default response for this is “Blocked – See” which will refer the blacklisted sender to a web page hosted on your SafePoint system.

This page will explain that their email address may be contained in the local blacklist on your SafePoint system and they can choose to contact you to have their email address removed from the blacklist at your discretion.

Any request submitted via this form will be forwarded to the administrative email address associated with your SafePoint system.

Alternatively, you can choose to send another message of your choice to the blacklisted senders, which can either be something like “You are blacklisted – contact us at for removal” or “Blacklisted, access denied” or something of this nature.

You can also choose to leave this section entirely blank if you do not wish to send any particular message to blacklisted senders and the SafePoint system will output a default “Sender address rejected” response with no additional message.

Next : Email Address/Domain Whitelists

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