Web Site Maintenance Package Details

Offering Detail Standard Maintenance Maintenance Plus
$75.00 / Month
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$250.00 / Month
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Hours Per Month 1 Hour Per Month 6 Hours Per Month
Phone Consultation Yes, but consumes maintenance time Yes, but consumes maintenance time
Priority Response Service Standard Wait Times (<= 1 Bus Day) Head of the Queue Priority (<= 4 Hours)
Text Editing Yes Yes
Broken Link Repair Yes Yes
Image Editing No Yes
Database Diagnostic & Repair No Yes, capped at 2 hours
New Web Page Install Yes Yes
Script Install / Dev / Fix No Yes, capped at 2 hours
Navigation Changes No Yes, capped at 2 hours
Maintain Online Store No Yes
Product Change Yes (Customer-provided images) Yes (Customer-provided images)
Form Dev / Install / Fix Fix only Yes (within available maintenance time)
Structural Changes Quote Only Quote Only
osCommerce Troubleshooting No Yes
Training Yes Yes
Cost $75.00 / Month
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$250.00 / Month
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